SNAPSHOT: Ocean Alliance is proud to announce the launch of the Charter Experience Hub, an innovative and interactive platform designed to make the charter planning process more streamlined and enjoyable. 

HIGHLIGHTS: —-

  • Centralised Coordination: Centralised platform for all elements of charter planning and coordination.
  • Enhanced Communication: Real-time charter planning ensures seamless communication between all parties.
  • Fun & Interactive Platform: Bespoke video series throughout the platform to guide charterers on how to maximise their experience.
  • Developed In-House: Created by Ocean Alliance’s tech team, guided by real-world charter planning scenarios.
  • Pilot Launch Success: Successfully piloted since June 2024, showing marked improvements in planning efficiency and client satisfaction.

Australia’s leading superyacht charter firm, Ocean Alliance, has introduced the Charter Experience Hub, an interactive online platform to transform the charter planning process.

The Charter Experience Hub centralizes all aspects of the charter planning process, reducing reliance on cumbersome email exchanges and ensuring seamless communication between brokers, charterers, captains, and crew. Real-time updates and live documents minimise the risk of miscommunication, keeping all parties informed and reducing arduous back-and-forth communication.

A bespoke video series created by Ocean Alliance features throughout the platform to guide clients. In this series, a range of yachting experts share their insights into how to get the most out of your charter experience. Particularly for new charter clients, this provides a fun and engaging way to better understand each different aspect of a charter and the roles of the crew members onboard.

“We’re thrilled to introduce the Charter Experience Hub, designed to make charter planning as interactive and enjoyable as possible,” reflects Joachim Howard, Founder & Managing Director of Ocean Alliance. “The positive feedback from clients and captains has been encouraging. After a meticulous period of development, we are delighted to already be seeing the positive impact this has on charter coordination.”

Dan Farrell, Captain of charter yacht DE LISLE III, was among the expert opinions consulted in the development. “As a charter captain for over 10 years, the Charter Experience Hub by Ocean Alliance is a game changer for the industry and show’s their dedication to be ahead of curb and improve everyone’s process chartering a yacht,” shared Dan.

“It is a great tool to help us streamline the planning process while also extracting as much valuable information about the group as possible. It was great to have been consulted during the development and to now see how it is already improving the experience for both our team and the guests.”

Ocean Alliance specializes in crafting tailored itineraries. The Charter Experience Hub uses exchanged information to customize every charter to meet the specific desires of each group. The launch of the platform marks a new innovative era of charter planning and will continue to be developed and enhanced through feedback from charter clients and brokers.

 

About Ocean Alliance
Founded in 2012, Ocean Alliance is Australia’s most trusted superyacht charter and brokerage company with unrivalled knowledge of local and international yachting destinations. As a Corporate Member of MYBA, Ocean Alliance works to industry’s best standards of service for its clients.

Find out more about Ocean Alliance here

Video/imagery: Charter Experience Hub Imagery

Media Contacts: For more information, please don’t hesitate to contact Joachim or George on the following:
Joachim Howard – Managing Director
Info@oceanalliance.com.au
+61 (0) 405 767 869
Or
George Bains – Content Director
George@oceanalliance.com.au